Miredia Marketing – Los Angeles Digital Marketing Company

The Evolution of Customer-Company Relationships in the Age of Social Media

turned on gold iphone 6

The Changing Dynamics of Customer-Company Relationships in the Age of Social Media Social media has revolutionized the way companies and customers interact, shifting the traditional master-servant relationship to a more egalitarian peer-to-peer dynamic. In the past, companies held the power and control over customer interactions, dictating the terms of engagement. However, with the advent of […]